Support
Computers are wonderful things when they work
All too often your PC, which was state of the art when the shop sold it to you, has now become a badly trained dog sitting on your desk. It no longer sits when told to, it's given up begging and now the tables have turned with you begging for it to work.
It doesn't have to be like this. Your computer is a simple device that over time becomes clogged up due to the constant bombardment from the internet, newsgroups and friends who email you the funnies every Friday when they're bored.
All most computers need to get them up and running again, like that well behaved puppy you originally bought, is a little time and effort spent cleaning them up. If all else fails some extra memory is usually a silver bullet to achieving the performance you expect.
The support service offered includes several simple checks:
- Memory - how much have you got?
- Hard drive space - how much have you got?
- Drive fragmentation - are your files spread out like your socks after the washing machine?
- Software - is everything you are running necessary?
- Memory - has this been mentioned?
Help my computer is dead!!
Don't worry all is not necessarily lost. 95% of the time the computer is very sick, but not dead. PCs are modular, and as such almost all of the machine can be replaced without it effecting your everyday use and most of the time without you even noticing anything has changed. Following a site visit the best course of action can be determined and recommendations made as to whether it is a repair or replace scenario.
I've lost everything
Backing up your data is probably the most important form of maintenance any PC guru will recommend.
This is now easier than it has ever been. Most PCs have now got a minimum of a CD writer installed, most modern PCs have got DVD writers installed. A backup can be setup using preinstalled windows software and all you need to do is run the backup once a month onto a new CD or DVD. If you have larger amounts of data it is recommended to use a removeable hard drive and again back up at least once a month putting the drive somewhere safe between backups. These processes can be set up for you to make the security of your information no more than a couple of mouse clicks away.
